Frequently Asked Questions
Everything you need to know about your Sud Express shopping experience.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. All items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
Sud Express accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer interest-free installment plans through Klarna.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Can I track my order status?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
At Sud Express, we are committed to ethical fashion. We increasingly use organic cotton, recycled fibers, and eco-friendly dyes across our collections to reduce our environmental footprint.